Contact us

Do you have any questions, suggestions or need more information?
Is your question not answered on any of our information pages, or is something unclear? Send an email to    service@tc-keyboard.com    . Please provide your name, phone number and city of residence. Please include product images when requesting customer service. 

If you have not received an order confirmation email,
please check your spam folder first. 

Customer Service - Opening hours:
Monday to Friday 9:00 AM–5 :00 PM
Saturday 10:00 AM–6:00
PM Closed on Sunday.

Frequently Asked Questions:
Q: How long will it take for my package to arrive?
A: Please note that it takes an average of 3-7 days for your order to be processed before it is shipped. Rest assured that we will do everything we can to get your order to you as quickly as possible! Once your order has been shipped, the estimated delivery time is 14-30 days, depending on the country or region. Please note that holidays may affect delivery times.
Q: What is the company's return policy?
A: Once we have received your return and inspected the condition of your product, we will process your return or exchange. We require at least 14 days from the date of receipt of the products to process a return or exchange. 
Q: How can I contact you about my order?
A: You can contact us by email at    service@tc-keyboard.com     or by using the form on this page.